Connected-Community
DEVELOP USER CENTRIC JOURNEYS
CONNECTED COMMUNITY
CONNECTED COMMUNITY PLATFORM is a multi-service provider platform that creates online-offline experience for your brand community. The Platform encompasses the experience delivery, emotion, and connection with the users when they interact with our client’s brand, products and services. Functionality-wise the Platform provides information, entertainment, engagement, access, and services to our client’s community, from prospective to valued customers or members. The Platform is designed for communities in smart township, place of tourism, youth groupings, campus, and major retail developments.
SERVICES
- Community engagement strategy and business models
- User experience design
- Multiple stakeholder platform architecture design
- Functional solutions process customed design
- Integration with corporate ERP and third-party systems
- Hosting solutions and cybersecurity services
CUSTOMER EXPERIENCE DESIGN
Designing the customer experience journey to enhance the sophistication of the service.
AI PLACEMAKING
Creating an AI space for fun learning experiences.
INTEGRATION
Integration with any required existing backend systems to provide a seamless experience.
PERSONALISATION
Providing personal touch or customisation to meet client expectation.
GLOBALISATION
Connecting users from different part of the world onto a single platform.
FACILITIES MANAGEMENT
Simplification of property and facilities management systems