Community-MarketPlace

COMMUNITY MARKETPLACE is a full fledge, proprietary eCommerce platform intended to create seamless online and offline platform to serve a specific community (e.g. habitants within a smart township, retail customers for a mall, large corporate families). This MarketPlace has the full functionalities as other eCommerce platform and has been in operation for few years. Beyond business analytics, the intention is use artificial intelligence to personalise the offering to an individual and time the proposal at the right moment. This platform is a hybrid model – allowing vendors to sell under sponsor brand or operate on respective brand names to direct sell to online customers. The platform is suitable for major vendors who want to move online, institutions who want to provide online platform for SMEs, and corporation who wants to create an online presence.

• Platform customed design to client’s operation requirement and white-labelling service.
• Integration with corporate ERP and third-party systems

• Vendor onboarding and platform operation training
• Operational services

Offers merchants to sell the products and services under their store and brand name, or a retail aggregator sourcing from different vendors to sell under one umbrella name.

Ability to link online and offline purchase experience. Capture the undecided customers.

Ability to sell tickets (issue QR codes for entry) and service slots (plumbing etc).

Using videos, text, pictures, sound and links can all enhance the customer experience. Increase conversion with augmented reality technology.

Customer service on purchase fulfilment issues. Complete overview for customer service officers. Enhance interactivity with live chat and chatbot functions.

Surveys can be placed at any part of the purchasing journey to understand the user behaviour.

Combine email marketing campaigns with related social advertising. Users 22% more likely to purchase.

Data driven approach to position products for target segment, and optimise user experience with analytics.